Patient Experience

Build a Patient-Inspired Culture and Boost Profitability

Transform the patient experience and drive better results with an interactive solution proven to help motivate patients and create brand advocates.

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Elevate your patient experience. Drive better outcomes.

Is your patient experience an asset or a liability? With our integrated, proven solution, you can create a positive, engaging patient experience that improves outcomes for your patients and your organization.

Our specialized platform is designed to boost patient adherence, satisfaction, and loyalty while helping you establish your brand reputation as a provider at the forefront of healthcare technology.

It can cost up to 25 percent more to attract a new patient than to retain an existing one.1

98%

of users indicated MedBridge helped them improve patient satisfaction.

89%

of users indicated MedBridge helped them improve patient adherence.

How Our Solution Helps

Patient Adherence

Motivate patients to be active partners and complete their plan of care

  • Boost engagement and adherence with interactive home exercises in easy-to-follow daily doses.
  • Drive better results and reduce costs by motivating patients to complete treatment for an episode of care.
  • Improve outcomes by revising programs based on real-time in-app feedback.

Patient Satisfaction and Loyalty

Create brand advocates and drive referrals

  • Build strong relationships with current patients while expanding the number of patients you’re treating.
  • Drive improved satisfaction scores and become the provider of choice for your patients.
  • Reduce self-discharge and patient cancellations.
  • Boost patient engagement between visits and after discharge.

Branding and Innovation

Lead the field in healthcare technology

  • Establish your reputation as a provider at the forefront of technology.
  • Deliver a relevant, modern patient experience that you can brand as your own.
  • Make healthcare engaging, convenient, and fun with virtual tools.

Want to learn more? Request a demo of our solution.

Talk to Our Team

Designed for Your Needs

Our patient experience solution is optimized for a variety of settings.

Private Practice

Hospitals & Health Systems

Home Care & Hospice

SNF & Long-Term Care

“I cannot say enough wonderful things about MedBridge! The HEP/Patient Education is seamless. I have not only increased adherence by giving HEP to my patients, but my patients are also more engaged in their treatment sessions.

– April Brown, PT, DPT, MSCI

View Patient
Experience
Products
  • MedBridge GO Mobile App
    Transform the patient experience by prescribing home exercises in easy-to-follow, achievable daily doses.
  • Home Exercise Program
    Increase patient adherence with easy-to-use, customizable, and engaging home exercise programs.
  • Patient Education
    Help patients quickly and comprehensively understand their diagnosis and rehabilitation plan with engaging education.
  • Triage Tool (Coming Soon)
    Build and deliver intuitive questionnaires that assess your patients’ conditions and risk levels so that you can determine appropriate plans of care.
  • Patient Adherence Tracking
    Identify behavioral patterns and barriers to adherence to help boost patient satisfaction and improve clinical outcomes.
  • Net Promoter® Score
    Capture patient satisfaction, build a patient inspired culture, and grow your brand awareness with our NPS® surveys and dashboards.
  • Outcomes Tracking and Reporting
    Identify gaps in performance as they arise and get immediate data-driven recommendations for addressing them.
  • Telehealth
    Replace or supplement more costly in-person visits for your low- to medium-risk patients with our effective, user-friendly telehealth tool.

Get better results
with MedBridge. See how.

Want to learn more about how our solution can help your organization
improve your patient experience? Schedule a demo with one of our
product specialists to view our award-winning platform in action.


1 Harvard Business Review (The Value of Keeping the Right Customers, 2014)